And as my friend was on the way back from the ladies’ room, she encountered that the very waiter was behind our back moaning about my complaint to other staff, calling me “unreasonable”. The manager was not of much help either. Nothing was done to resolve the problem. We were simply left extremely unsatisfied.

I would not recommend it to anyone unless you expect everything could be dealt WITHOUT any assistance from the people who work there. Because it is surely rude and unprofessional.

We ordered our drinks which were a variety of alcoholic and non-alcoholic drinks. I was very disappointed to find that a very small cranberry juice cost £3. The orange juice was £2.50 which was more understandable as it appeared to be fresh, but the cost of the cranberry juice seemed excessive as it had come out of a carton and was full to the brim of ice, in fact the cost of the small cranberry juice which was not even in a half pint glass cost more than a half pint of beer.

We then ordered our food which was a variety of pizza and two lasagne dishes. The lasagne was not to our satisfaction at all. The presentation of the lasagne was awful. It appeared as a dry lump on the plate, not even a salad garnish was included. The lasagne itself was very dry and tasted bland. There was a lack of tomato in the lasagne and it was difficult to eat because it was so dry. The waitress did not enquire during our meal if everything was ok, and it was difficult to get anyone’s attention. When a different waiter came to clear our plates and the lasagne was not finished I tried to explain how disappointed I was with my meal, but he was uninterested and walked off without saying anything.

All in all the visit was a disappointing experience.

Perhaps given your suggestion “(Some entrepreneur, maybe a Dragons’ Den aspirant, should invent a pizza-sized clam shell to replace the thermo insulated pouches now used by pizzerias for home delivery.)” you should pitch this idea to Dragon’s Den?

Thanks, Dino. I would hesitate to identify this pizza as American, first, because the chef is Australian and was also influenced by Sydney pizzerias such as Hugo’s and, second, because exceptional spots like Pizzeria Mozza in LA are hardly representative of anything you would call an American style. I would instead say that this is at least momentarily the best crisp-crusted pizza in London. And if you prefer a crisp thin-crusted pizza to the softer, more pliable, Neapolitan portafoglia style, then it’s the best full stop.

Excellent piece comme toujours.

So is this the best American Pizza in London at this juncture or the best Pizzaa bar none ?